#didsburydoubles – can we get Metrolink to reinstate double trams to East Didsbury?

The summer is over, and it’s time to get back to work.

For many of us in Manchester, we breathe a sigh of relief as it also signals the reconnection of the Northern and Southern parts of the Metrolink tram network after almost two months of no service through the City Centre.

Our messed up commutes could return to something looking like normality, or so we thought…

Last week, Metrolink announced their new service patterns for the re-joined network, no longer constrained by the single-track contraflow system through the St Peter’s Square worksite:

“People of Didsbury rejoice! For we are improving your service, with trams every 6 minutes!”

Now here’s the catch and small print:

Note that while there are twice as many trams, 
they will only be half as long, 
and half of them will terminate at Deansgate, 
on the extreme south side of the city centre, 
which will mean they are no use to some of you.

So, while we get more frequent trams, at least as far as Deansgate, the overall capacity on the line has stayed the same, yet we were experiencing busy and crowded trams when they were double trams every 12 minutes, and we’ve now actually got reduced capacity on cross-city journeys.

We’re already seeing complaints about crowding and reduction of tram length:

So I’ve decided to start tweeting and hashtagging when I observe overcrowding due to single tram operation on the Didsbury line, using the hashtag #didsburydoubles and suggest those similarly affected do the same.

We then make it easier to track and hopefully get this trending on social media and get Metrolink & TfGM to sit up, listen to their users and understand how we actually use their tram network.

On paper the capacity is the same, so what’s happened?

Metrolink planners have made an assumption that passengers will always take the first tram and change where necessary.

Taking a look at my more usual trip into town, I’m normally heading to Market Street or Shudehill:

  • Under the old service pattern there was a direct double tram every 12 minutes.
  • Under the new service pattern there is a direct single tram every 12 minutes, or I can take the Deansgate tram, which runs in between the direct tram, and change at Deansgate.

I now have to make a decision, do I take whatever turns up first and proceed accordingly, or do I always wait for the direct?

I’m missing a vital piece of information if I take the Deansgate tram and change: How long will I need to wait at Deansgate for a Market Street/Shudehill tram?

What I don’t have is the planned sequence through Deansgate. I know that each “route” is planned to have a tram every 6 minutes, and it repeats on a 12 minute cycle. I just don’t know the order they are meant to come in, because Metrolink does not publish that information.

If the tram terminating at Deansgate is immediately followed by a cross-city Altrincham – Bury tram, then I’m fine. My end-to-end journey time remains basically the same, I have to change once, and don’t have to wait long.

But what if the sequence of trams means that I’m waiting, let’s say 4 minutes, for the Altrincham – Bury direct tram? Or worse still, my Didsbury – Deansgate tram arrives at Deansgate platform just in time to see the Altrincham – Bury tram pulling away?

I don’t gain anything and I may as well have taken the direct tram, and who’s to say I’ll be able to even get on to the next tram, that might be busy too?

They have not accounted for human nature: where a direct service exists we will prefer to take it.

Remember that I am a transport geek as well. I’ve studied this stuff, and have a degree from Aston Uni in Transport Management. The thought process above comes naturally to me. Heh… Maybe TfGM/Metrolink could hire me to tell them the blindingly obvious?

An average person won’t even bother going though the thought process above. They will just wait for the direct tram.

On outbound journeys in the evening commute, this situation is made even worse. People are less inclined to change on the way home, because the trams are already at their fullest in the City centre.

One simply daren’t take the first cross-city tram from Shudehill or Market Street and expect to change at Deansgate or Cornbrook because that will mean trying to board an already crowded tram.

This means evening commutes will likely be worse than morning commutes because people will almost certainly wait for the direct.

When the Didsbury line was first opened, there were waves of complaints because the use of the line outstripped Metrolink’s predictions, rapidly leading to the decision to run Didsbury trams as doubles, and this remained until this week.

It’s time to make sure TfGM and Metrolink hear our voices again.

We should at least have the through trams operating as double trams, so that cross-city capacity is restored to what it was before the St Peter’s Square works were completed.

This is how the Altrincham and Bury lines work – a 6 minute headway with alternate trams, the cross-city trams, as doubles.

If you experience an uncomfortably crowded journey on the East Didsbury line, or you have to let a tram depart without you onboard because it arrived already full, please tweet about it and use the #didsburydoubles hashtag.

You can take the boy out of the North West, but…

Last week, a record was released to help raise money for The Christie Hospital in Manchester, a tribute to the life and memories of one of it’s more famous patients, a certain Anthony H Wilson, music impresario, tv journalist, and “Mr Manchester”.

It’s not supposed to be a floor-filler, but more of a fond eulogy, a modern poem, that’s been set to an arrangement of New Order’s “Your Silent Face”.

“Saint Anthony, Saint Anthony, please come round, because something that’s lost cannot be found…”

The first time I saw and heard this I really was teary-eyed, with a lump in my throat.

Not only was it set to a favourite piece of music, but many of the faces staring back at me out of the screen were, like Tony Wilson himself, those from my own upbringing in the North West.

I was never lucky enough to meet him in person, but I was one of those people that grew up in the age of Tony Wilson, the music of his bands on my walkman, his face on my TV. Not only did he run a record label and a nightclub… but he read the news too. Was there anything this man couldn’t turn his hand to? Best of all, he was from the North and vociferously for the North.

It also made me think of a more innocent time in my own life. When I had my whole life ahead of me, when I felt I could do anything. When we’d get the train into Manchester and visit places like Afflecks, and if you’d asked me where Granada was I’d answer “Quay Street”, not Spain.

New Order’s Bernard Sumner wrote about Tony, “He always seemed so young and enthusiastic in spirit, he had the attitude of a man in his 20’s…”, and it was with this enthusiasm Tony made those around him believe that Manchester and the North West could do anything, if only they tried… “This is Manchester, we do things differently here.”

When I graduated from University, I chose to move South, where I’d been offered a job. South to follow the money. Ravaged by 17 years of London-centric Tory policies, the North West didn’t look so attractive to someone in their mid-20’s with a freshly minted degree, I guess.

I found myself wanting to dig inside me for something that I’d become worried might have been lost from so many years in the London rat-race, my own Twenty-something spirit, that bit of me that lives for today, that thinks it can do anything, my own inner Northerner. Was I worried it was buried under a metaphorical jam of red London buses? I needn’t have been.

I looked and I’ve found it. It’s bruised and battered, but it’s still there.

Try as the world might, you can take the boy out of the North West, but you can’t take the North West out of the Man.

One day, I’ll stop wandering. One day I’ll come home.

Those who know me will know that my own family has twice already been touched by cancer. There’s a 50% chance everyone in the UK will need to be treated for cancer in their lifetime. If you liked “St Anthony” you can buy it, and if you didn’t, you can still donate money to The Christie Hospital in Tony Wilson’s memory and help others in the future. Give, and give generously.

Reflections on UKNOF 27

UKNOF 27 - Manchester Central
Our name in lights!

What a week it’s been!

My week started in Manchester, where it was the warm up for what turned out to be the largest UKNOF meeting so far – UKNOF 27. In this case the “warm up” was the IX Manchester meeting, facilitated by LINX (who operate IX Manchester).

This is, I think, the first time that UKNOF and one of the regional interest groups in the UK have teamed up and worked to co-locate their distinct, separate meetings on adjacent days in the same venue. It might have been a bit of an experiment, but I hope everyone agrees it was a successful one and we’re able to co-operate again this way some time in the future.

Talking of the venue… what a venue!

UKNOF attendance has been growing of late, and so to protect ourselves against ending up somewhere that couldn’t cope, we eventually chose Manchester Central Convention Complex.

I remember going to help scout the venues for this meeting earlier this year. We looked at various places, small and large. Remember that last time we were in the North West (back in 2010 thanks to the kindness of Zen Internet) only 65 people attended. Even the most recent non-London UKNOF in January 2013 couldn’t break the 100-barrier (and that was with Tref hosting!).

But, during 2013 we’d also had two bumper meetings at 15Hatfields in London and could see that we are definitely growing as a community, so we had to think big, and so we went with the venue that we felt could cope best with the unpredictability.

Initially, we were somewhat awestruck, maybe even a little bit nervous, when choosing a venue like this. It hosts massive conferences, trade shows and events. It’s a serious venue.

But we needn’t have worried, it turns out we’d made the right decision, and the space happily scaled up from a 60-odd person IX Manchester meeting to the 200+ person UKNOF the following day.

UKNOF 27 turned out to be our biggest meeting so far.

…and not in London!

We had over 250 people register. Around 25 cancelled their attendance in the week leading up to the meeting, and around a further 20 no-showed on the day. We’d ordered catering for 210, a good guess I think!

I’ve honestly not heard a bad comment about UKNOF 27. We had some fantastic, interesting and original content delivered by our speakers from within the community. I can’t thank them enough. Without them, without you, there is no UKNOF.

The audio and visual support seemed to work well, but we also learned a thing or two which will be brought to bear at future meetings. The Internet access was nice and stable: we brought our own wifi infrastructure for the meeting, and used Manchester Central’s great external connectivity to Metronet as a “backhaul”. 8 wireless access points were used to provide adequate coverage across the rooms, where most meetings previously got by on two. As usual, fantastic support from Tom at Portfast for the connectivity, and Brandon from Bogons.net for our webcast, along with Will and Kay who do connectivity for large events such as CCC who helped set up the additional access points.

Why was UKNOF 27 so successful?

Er, good question.

It was certainly a very easy venue to get to, regardless of how you wanted to get there. Plenty of parking space, easy access to public transport and an international airport just a short train ride away. Possibly even easier than a London venue?

Did the simple act of holding UKNOF in a serious venue such as Manchester Central raise the profile of the event with those who were sat on the fence?

There’s no doubt that the content itself was attractive, especially if (the lack of) bandwidth use was anything to go by.

The food offering from Manchester Central’s own in-house kitchens I thought to be superb, hope others agreed! All prepared from scratch in-house, even the biscuits for the coffee breaks, a definite cut-above a shipped-in offering. I felt you could taste the difference.

Maybe the co-location with the IX Manchester meeting meant that some folk stuck around for the extra day (and vice-versa)?

There seems to be renewed activity in the Internet engineering arena in the North of England at the moment – partly touched on by Mike Kelly’s participation in a panel at the meeting, discussing the relevance of regional infrastructure and it’s role in balancing the distorted London-centric infrastructure that has long characterised the UK’s Internet development…

…maybe there really are more Internet geeks in the North than the South these days?

Or if we’re going to have that level of influence, it’s just that our thrice-yearly get-together of Internet geeks is coming of age.

That said, I promise that we’ll stay true to our mission of “distribution of clue” and keep our focus on grass-roots Internet engineering and development.

Thanks to everyone who attended, sponsored, spoke, asked questions, or helped us in any way to make UKNOF 27 the success it was.

For those of you who enjoyed us being in Manchester, the good news is that we’re looking at a potential return there in 2015.

A new regional peering initiative for the UK?

A few weeks ago, I wondered why a number of posts on my blog which had been quiet for a while saw some renewed interest – the series on regional peering suddenly saw a significant growth in readership – when I received word that there was group forming in Manchester to discuss the subject, instigated by Manchester co-lo operator m247 and involving (my former employer) the largest UK IXP, LINX.

Now it started to make sense…

Continue reading “A new regional peering initiative for the UK?”

Telecity Dominance in Manchester continues?

It’s been a busy week for Manchester-based data centre UK Grid. Firstly, they announce a tie up with AMS-IX and IX Reach to provide a virtual blob of Dutch peering goodness in Manchester’s Science Park, then today, it’s announced that Telecity Group have acquired the UK Grid business, adding three further datacentres to their Manchester operations.

This certainly stays true to Telecity’s current form, which is to buy up competing data centre operators, having acquired Manchester’s IFL and Dublin’s DEG in fairly short order over the last 18 months, significantly increasing Telecity Group’s share, making them something of a dominant player in those markets.

Local (and privately-held) competitor M247 put their own slant on Telecity’s latest move in Manchester by announcing an acquisition of their own: a new building to enable further expansion.